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Delete a Document(s)

You can permanently delete a document(s) from the In Tray or from the Sent Items.

The following tasks are described below:

Deleting document(s) from the In Tray

Each document you collect from the ATO will remain in your In Tray until you move it to the Out Tray. No other documents should be deleted from the In Tray. Under normal circumstances documents should not be deleted from your In Tray.

To delete document(s)from the In Tray, perform the following steps:

  1. Select the document(s) in the In Tray

    In Tray

  2. Click on the Delete button. A confirmation message will appear.

    Confirmation Message

    CAUTION
    Do not delete a document(s) from which you have exported information unless you are sure you no longer require that statement.
  3. Click on the OK button to confirm the deletion. The ECI Client software will delete the document(s) and reduce your application database file size accordingly.

Deleting document(s) from Sent Items

A copy of each document you send to the ATO will be placed in Sent Items. This provides you with a record of the documents you have sent to the ATO. All documents will remain in Sent Items unless you delete them.

To delete document(s) from Sent Items, perform the following steps:

  1. Select the document(s) from within Sent Items.

    Sent Items

  2. Click on the Delete button. A confirmation message will appear.

    Confirmation Message

    CAUTION
    If you delete a document(s) from Sent Items, it is recommended that you first print the document(s) from Sent Items for your records as it will contain your ATO allocated receipt number.

  3. Click on the OK  button to confirm the deletion.